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privacy policy

At Taylor Soul Designs, we respect and value our customers' privacy and understand the importance of protecting personal information. This Privacy Policy outlines the information we collect from customers, how we use it, and how we protect it. By accessing or using our website, you consent to our Privacy Policy.

 

WHAT INFORMATION DO WE COLLECT?

​We collect information from you when you place an order, subscribe to our newsletter, fill out a contact form, or interact with us in any way. The information we collect may include your name, email address, mailing address, phone number, credit card information, and any other information you provide to us. We use this information to process and fulfill your orders, communicate with you about your orders, provide customer support, and send you promotional materials and newsletters. We may also use cookies and other tracking technologies to collect information about your usage of our website, such as your IP address, browser type, pages viewed, and other analytics. See more about cookies below. 

 

HOW DO WE USE YOUR INFORMATION?

We use the information we collect from you when you place an order, subscribe to our newsletter, fill out a contact form, or interact with us in any way to provide you with the best possible experience on our website. Specifically, we use your information for the following purposes:

  • To process and fulfill your orders: We use your information to process and fulfill your orders, including shipping your products and providing customer support.

  • To communicate with you: We use your information to communicate with you about your orders, answer your questions, and respond to your requests.

  • To provide customer support: We use your information to provide customer support, including troubleshooting issues with your orders and resolving any complaints or disputes.

  • To send you promotional materials and newsletters: We may use your information to send you promotional materials and newsletters about our products and services, but only if you have opted-in to receive such communications.

  • To improve our website: We use cookies and other tracking technologies to collect information about your usage of our website, such as your IP address, browser type, pages viewed, and other analytics. This information is used to improve our website and provide a better user experience.

 

HOW DO WE PROTECT VISITOR INFORMATION?

Protecting your information is a top priority for us. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies, such as SSL, to encrypt sensitive information you provide to us, such as credit card information. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

 

Despite our best efforts, no security measures are foolproof, and we cannot guarantee that your information will be completely secure from unauthorized access, use, or disclosure. However, we will notify you as soon as possible if we become aware of any security breach that may have compromised your information. We also encourage you to take steps to protect your own information. For example, you should use strong passwords and keep them confidential, and you should not share your account information with anyone else. By using our website, you acknowledge and agree that you are aware of the risks involved in transmitting personal information online, and that you assume all responsibility and risk for your use of our website and the information you provide to us.

DO WE USE "COOKIES"?

Collecting cookies on a website refers to the process of gathering data from a user's web browser through the use of small text files called cookies. Cookies are used to remember user preferences, track website usage, and provide a personalized browsing experience. When a user visits a website, the website server sends a cookie to the user's browser, which stores it on the user's device. The cookie contains information about the user's browsing activity on the website, such as the pages they visited and the items they added to their shopping cart.

 

We collect personal and non-personal information through forms on our website, cookies, and similar tracking technologies. Cookies help us to personalize your shopping experience, analyze website usage, and measure the effectiveness of our marketing campaigns. This information is used to improve our website and provide a better user experience. We do not sell or share your information with any third parties, except as necessary to process and fulfill your orders or as required by law.

 

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.  We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

 

HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section or unsubscribing through an email message.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

 

THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). 

 

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last updated on January 1, 2023.

 

QUESTIONS AND FEEDBACK

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at taylorsouldesigns@gmail.com. 

 

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

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